INFORMATION FOR PATIENTS
HOURS OF OPERATION (Subject to change):
Monday, Tuesday & Thursday 8:00am - 7:00pm
Wednesday & Friday 8:00am - 5:00pm
Monday to Friday (except Thursday): 8:30am - 12:30pm, 1:30pm - 5:00pm
Thursday: 8:30am - 12:30pm, 4:00pm - 7:30pm
ACCESS TO ALL
Cascades East Family Medicine Center is committed to serving the community and its health needs.
No one will be denied access to services due to the inability to pay.
- There is a discounted fee schedule available to patients who qualify. Please contact the Sky Lakes Business Office.
- We accept Medicare and Medicaid.
- We do not discriminate on the basis of race, color, religion, sex or national origin.
MEDICATION REFILL POLICY
We encourage our patients to arrive 15 minutes prior to the start of their appointment and bring all of their medications. Patients should contact their pharmacy for refill requests. The pharmacy will contact Cascades East Family Medicine Center if there are no refills remaining.
If you need to reach your doctor, simply call the clinic number (541) 274-6733. The front desk will forward a message to your health care team who will respond to your call within 48 hours. It is helpful to include alternate telephone numbers and best times to reach you as part of your message.
If you need medical attention after clinic hours, simply call the regular clinic line and give the operator your name, telephone number and nature of your illness. The on call doctor will return your call as soon as possible. Prescriptions will not be filled on weekends or after regular clinic hours on weekdays.
IN CASE OF EMERGENCY ALWAYS CALL 911
Our office is a family practice clinic, which also serves as a family medicine teaching center. Resident physicians provide patient care under the supervision of Oregon Health Science University faculty physicians.
Cascades East is proud of the various ways we are able to meet your needs. We encourage appointments to be scheduled ahead of time for ROUTINE CARE, which includes:
- Gynecological Procedures
- Cancer Screening/Procedures
- Child, Adolescent, Adult Psychiatric Care
- Orthopedic/Sports Medicine
- Medication Refills/Management
- Lab & X-Ray Services
- Pediatric/Adolescent/Adult & Geriatric Care
- Teen Clinic
- Diabetes Clinic
You may receive a survey in the mail following your visit. It is helpful in our process of improving ways to meet your needs if you take time to fill out the short survey and return it. Thank you in advance for completing it.